Your ONE STOP SHOP! All things Makeup, Hair & Beauty

Your ONE STOP SHOP! All things Makeup, Hair & Beauty

PRIVACY POLICY

Renee Touma trading as Renee Touma Makeup.

Renee Touma Makeup is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is personal information and why do we collect it?

Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, phone, financial and debit/credit card details. We may also collect any other information you provide while interacting with us.

This Personal Information is obtained when either purchasing a product, sending an email through our contact forms within our website as well as cookies on this website.

We collect your personal information for the primary purpose of providing our services to you. In some cases, we may also use your personal information for secondary purposes in relation to the primary purpose.

When we collect personal information we will, where possible, explain to you why we are collecting the information and how we plan to use it.

Use of your personal information

Renee Touma Makeup may use personal information collected from you to provide you with information, updates and our services. e.g. arranging for a product to be sent to you, carrying out credit and other security checks, for the purposes of customer research and profiling or where we have your express permission to do so, and to Third-Party vendors needed to carry out their work for us.

We may also make you aware of new and additional products. We may use your personal information to improve our products and services and better understand your needs.

Renee Touma Makeup may contact you by a variety of measures including but not limited to telephone, email, SMS or mail.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent or where required or authorized by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be used in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Links from our website to other websites

Our website may contain links to third party websites. We do not operate these websites and therefore are not responsible for the collection or handling of personal information by the operators of these websites.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Cookies

Renee Touma Makeup may deposit “cookies” in your computer or your mobile device in order to identify you. Cookies are small data text files that are sent from a server computer during a browsing session. Cookies are usually stored on the computer’s hard drive and are used by web-sites to simulate a continuous connection to the site. Security measures have been employed to prevent unauthorised access to visitor data. However, visitors acknowledge that Renee Touma Makeup does not control the transfer of data over telecommunication facilities including the Internet. Therefore, to the extent permitted by law, Renee Touma Makeup will not be responsible for any breach of security or the unauthorised disclosure or use of any such data on the Internet, through no fault of Renee Touma Makeup. Not all cookies collect Personal Information and you may configure your browser to reject cookies. However, this may mean you may not be able to take full advantage of the services or features on our Site. Where the data collected by such cookies constitute your Personal Information, such Personal Information is being collected, used or disclosed for one or more of the Purposes. By continuing to use the Site, you are agreeing to the use of cookies on the Site. However, please note that we have no control over the cookies used by third parties.

Flash Cookies

“Flash Cookies” (Local Shared Objects or “LSOs”) are data files similar to cookies, except that they can store more complex data. Flash Cookies are used to remember settings, preferences, and usage, particularly for video, interactive gaming, and other similar services.

Web beacons

Web beacons are small graphic images on a web page that can be used for such things as recording the pages and advertisements clicked on by users, or tracking the performance of e-mail marketing campaigns.

Web server logs

Web server logs are records of activity created by the mobile device or computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The Web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server.

Geo location technologies

Geo-location technology refers to technologies that permit us to determine your location for shipping purposes. We may ask you to manually provide location information (like your postal code), or if using our website on your mobile device, to enable your mobile device to send us precise location information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at info@reneetoumamakeup.com

 

Renee Touma Makeup

Info@reneetoumamakeup.com

www.reneetoumamakeup.com 

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